Your privacy at YourVillaCollection

YourVillaCollection, located at Eeuwigelaan 3, 1861 CL Bergen, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details

Web address: www.yourvillacollection.com Postal address: Eeuwigelaan 3, 1861 CL Bergen Telephone: +31 123456789

Personal data we process

YourVillaCollection processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process: First and last name Gender Date of birth Address details Phone number E-mail address IP address Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone Data about your activities on our website The personal data that we process in connection with the request, booking or creating an account, we generally keep for 7 years, which is as legally stipulated.

Payment

Payment is not made directly to YourVillaCollection. We use an external payment service provider for this purpose. This provider is itself responsible for the processing of your personal data and therefore has its own privacy statement. YourVillaCollection therefore does not accept any responsibility and liability for this.

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors younger than 16 years. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at info@yourvillacollection.com and we will delete this information.

For what purpose and on what basis we process personal data

YourVillaCollection processes your personal data for the following purposes: Handling your payment Sending you our newsletter and/or advertising flyer Calling or emailing you when necessary to carry out our services Informing you about changes to our services and products Offering you the opportunity to create an account YourVillaCollection analyses your behaviour on the website in order to improve the website and tailor the offer of products and services to your preferences. YourVillaCollection may decide to combine your data about bookings, search behaviour, settings on the website or in the app, favourites and our communication with you. With this information it is possible to do targeted marketing: for example e-mail (newsletter), banners and advertisements on websites, in order to make information about YourVillaCollection as relevant and interesting as possible for you. Information about click and search behaviour and other data registered in connection with your visit to the website will be saved for 2 years.

How long we store personal data

YourVillaCollection does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. The retention periods are handled per subject as much as possible. We keep your personal data in other cases as long as necessary for the purposes mentioned in this privacy statement and for compliance with (local) laws and regulations. Should we wish to use your personal data for analytical, historical or other business purposes after the retention period, we will make them anonymous.

Sharing personal data with third parties

YourVillaCollection shares your personal data with various third parties as necessary to execute the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure an adequate level of security and confidentiality of your data. YourVillaCollection remains responsible for this processing. In addition, YourVillaCollection provides your personal data to other third parties. We only do this with your explicit consent.

Cookies, or similar techniques, that we use

YourVillaCollection uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. YourVillaCollection uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your surfing behaviour so that we can offer tailored content and advertisements. On your first visit to our website, we already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your internet browser to no longer store cookies. You can also delete any information previously stored via your browser settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Accessing, adjusting or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or object to the processing of your personal data by YourVillaCollection and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@yourvillacollection.com. To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. YourVillaCollection would also like to point out that you have the possibility to submit a complaint to the national supervisory authority, the Authority for Personal Data. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

YourVillaCollection takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@yourvillacollection.com. This Privacy Statement may be updated by YourVillaCollection from time to time. You can find the Privacy Statement on our website with a clear indication that it is a new version. If we have your e-mail address, we will inform you about important changes.

Last modified: March 2023